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CONNECTIONSHEALTHINFORMATIONEXCHANGEINTRODUCTIONJustinLeighGeneralSalesandMarketingManager3MHISUKORGANISATIONMeettheUKteamWHATSNEWTheNEW3MDataQualityAnalyticsSolutionTHENEWWEBSITEHASLAUNCHEDRe-designedwithafreshnewlookINTHENEWS3MHISAwardedNationalGrouperContractSOFTWAREUPDATESNewsonallthelatestreleasesBESTPRACTICEShareyourexperiencesYOUROPINIONCOUNTSGetintouchwewanttohearfromyouTHECUSTOMERDOWNLOADCENTRERegisterforthelatestsoftwareupdatesSPRINGISSUEMarch2014 IntroductionFromJustinLeighWelcometoConnectionstheHealthInformationExchange-ournewquarterlycustomernewsletterpackedfullofinformationrelevanttoyouMeettheHISTeamthepeoplethatsupportourcustomersintheUKWhatsNew-thenew3MDataQualityAnalyticssolutionCustomerFocusthenew3MUKHISwebsiteislaunchedInTheNews-3MHISdeliverstheHRG4contractfortheHSCICSoftwareUpdates-thelatestnewsfromtheHousekeepingProjectContactUsSharebestpracticegetinvolvedIn2013weconductedthreecustomerUserGroupmeetingsacrosstheUKwehadlotsofvaluablefeedbackandthisnewsletterhasbeencreatedasaresult.Wewillbeintroducinganumberofprogrammesandinitiativesthathavebeendirectsuggestionsfromourcustomersoverthelastsixmonthsincludingafreshnewwebsitenewtrainingandeducationresourcesaswellasnewwaystonetworkandsharebestpractice.IhopeyouenjoyreadingthisrsteditionofConnectionsandpleasegetinvolvedwewanttohearyouropinionsexpertiseandideassowecanshareitwithourcustomersandyourcolleaguesacrosstheUK.BestwishesJustinLeighGeneralSalesMarketingManager3MHealthInformationSystemsUKandIrelandSoftwareUpdatesNewsonallthelatestreleasesSummaryofenhancementsandsoftwarexesOverthelastsixmonthstherehavebeenoveronehundredenhancementsandnewfeaturesincorporatedintothe3MHISsoftwaresolutions.ThishasincludedallstatutorydataupgradesincludingthenewprocedureclassicationOPCS4.71415HRGcodeshighcostdrugsandchemoregimensnottomentionthelaunchofthenewDataQualityAnalyticsSolutionseetheenclosedarticleformoredetails.Formuchmoreinformationandadetailedbreakdownofalltheenhancementsandfeaturespleaselog-inorregisterwithourCustomerDownloadCentregotowww.3m.co.ukhisdownload-centre. 3MHISUKOrganisationMeettheUKTeamWeretheretohelpyougettheverybestperformanceoutofoursolutions.0800626578sales.his.uk3M.comorhelp.his.uk3M.com.JustinLeighGeneralSalesMarketingManagerAileenWillsFinancialAdministratorAnthonyChannerSystemsDeveloperMikeNortonTechnicalSolutionsManagerRichardChannerSeniorSystemsDeveloperSteveMarsdenHeadofDevelopmentPaulKirkmanKeyAccountExecutiveUKPhilScanlonSystemsDeveloperZohabeTabrezSouthernTerritoryManagerVictoriaPerkinsMarketingManagerChrisPhillipsSystemsDeveloperRaynorKellettProductConsultantThe3MUKHISteamiscommittedtodeliveringapositivecustomerexperienceeverytimeyouinteractwithus.Wehaveexpertiseindevelopingsolutionsalignedtoyourneedsdesignedtohelpyouachieveyourgoalsimprovedataqualityaccuracyandnancialperformance. IntheNews3MHISUKAwardedNationalHRG4GrouperContract3MHISUKwasawardedtheprestigiousNationalHealthcareResourceGroupsHRG4contractbytheHealthandSocialCareInformationCentreHSCIC.Oneoffourorganisationstenderingforthecontracttodeliverfouruser-friendlysecureandauditablelocalgroupers3Mwasselectedforitsabilitytoofferafasthighqualitysolution.WeredelightedtohavebeenawardedthecontractbyHSCICsaidMikeNortonTechnicalSolutionsManager3MHISDivision.OurnewHRGgrouperwasdevelopedasaresultofacollaborationbetween3MteamsintheUKandUS.TheprojecttooklessthanthreemonthswhichdemonstratesourexibilityandspeedofresponseandwemettheHSCICsrequirementstodeveloplocalgrouperswhichneededtobeuser-friendlysecureandauditable.TheHRG4systemhasbeendevelopedtoreectchangesinclinicalpracticeandcostsandincreasecoveragebyintroducingHRGstonewclinicalareas.ItincorporatesanimprovedidenticationandclassicationofproceduresusingupdatedOPCScodesandincreasesthestatisticalperformanceofHRGs.Theultimategoalofthesystemistoenablemoreaccurateanalysisofhealthcareneedswithintheservice.Formoreinformationpleasecall3MHISon0800626578orvisitwww.hscic.gov.ukAsaresultofthefeedbackwereceivedfromcustomersattheUserGroupeventsin2013wearepleasedtoannouncethelaunchofournewUKwebsite.Re-designedwithafreshnewlookanduser-friendlynavigationthewebsitehasbeenupdatedwiththelatestproductandcompanyinformation.TheresalsoaQuickContactUsboxwhereyoucanaskusaquestiononanytopicaswellasregisterontotheCustomerDownloadCentreaplacewhereregistereduserscanaccessarangeofsoftwareupdatesandinformationbulletinstomaintaintheirUKlicensed3MHISsoftware.Butupdatestothenewsitecertainlydontendthereweaskedwhatweb-contentwasimportanttoyouandweveincorporatedyourfeedbackintoourfutureupdates.WhatyouwillseeisimprovedfunctionalityandcontentincludingAccesstoon-linetrainingandeducationHintsandTipsCustomerforumThenew3MUKHISWebsitehaslaunchedRe-designedwithafreshnewlook.Visitournewwebsitetodayatwww.3m.co.ukhisDidyouknowthatwesendasurveylinktoallclosedcallsthatcomeintoourtechnicalsupportteamtohelpusmeasurethelevelofcustomersatisfactionLookoutforthelinknexttimeyoucontactthehelpdeskandbesuretoletusknowaboutyourexperience WhatsNewIntroducingtheNEW3MDataQualityAnalyticsSolutionTondouthowthenew3MDataQualityAnalyticsSolutioncouldhelpimprovedataaccuracyinyourTrustcontactusTel0800626578E-mailsales.his.uk3m.comwww.3m.co.ukhisAClinicalCodingManagerslifecanbedifcult...Sendingin-housereportrequestsandwaitingforoutcomesSpendingtimeawayfromcodingtocheckforerrorsDoubtsaboutthequalityandaccuracyofdataIntroducingtheNEWDataQualityAnalyticsSolutionfrom3Mitletsyou...RunyourownreportsIdentifyspecicriskareasforclinicalcodingauditsValidatecodedclinicalinformationbeforenaldatasubmissionTheresultReducedriskofinaccuratereportingFasterdecisionmakingQuickidenticationofdataqualityissues3MDQACustomerFeedbackDataQualityAnalyticsSolutionPutsclinicalcodingonthemap-makesitmoreprofessional.IdentifyU-codesbeforegoingtoinformationdepartmentProducereportsincodingfunctionandretrievequickerGetinformationcurrentlydifculttoobtain.e.g.qualitydatapickoutepisodesVTEmortalityinformation.Abilitytodrilldownandidentifycodingerrors-spottrainingneedsCarryoutdatasubmissionsmoreregularly.GivesCCGcondencethatthedataisclean. Weknowthatyouuse3MHISSolutionsandweknowyoudosomegreatworkwhatyouvealsotoldusisthatyoudliketoshareyourexperienceswithyourpeers.WiththatinmindwedliketoaskyoutosendusyourBestPracticesowecansharethemwiththewiderinformaticscommunity.YoucansendushintsandtipsforanyofoursolutionscasestudiesananswertoanFAQshortcutsyouvefoundoranyotherinnovativewaysofworking.WewillthencollateallofthefeedbackandmaypublishitwithinfutureeditionsoftheConnectionsnewsletter.Itcouldntbesimplertoshareyourbestpracticesimplyemailusatsales.his.uk3m.comandwellcontactyoutomakeithappen3MHealthInformationSystems3MHouseMorleyStreetLoughboroughLeicestershireLE111EPTelephone0800626578Emailsales.his.uk3m.comWebwww.3m.co.ukhis3MIrelandLimitedTheIveaghBuildingTheParkCarrickminesDublin18IrelandTelephone003530128035553MDQAandMedicodearetrademarksof3MCompany3M2014BestPracticeShareexperienceswithyourpeers3MHISCustomerDownloadCentreDidyouknowasavalued3MHIScustomeryoucanregisterwiththeCustomerDownloadCentre.TheportalallowsregistereduserstoaccessarangeofsoftwareupdatesandinformationbulletinstohelpmaintainyourUKlicensed3MHISsoftware.Pleasevisitwww.3m.co.ukhisdownload-centretoregister.