• Frequently Asked Questions

    If you’re suffering from incontinence associated dermatitis, there’s probably a lot to consider. From pads and creams to trying to stay active and mobile IAD can be as confusing as it is painful. So we’ve made protecting your skin – and enjoying life again – as simple as possible. With that in mind, you’ll find some of the answers to our most frequently asked questions below.

  • How does 3M™ Cavilon™ Barrier Cream work?

    If you’re suffering from IAD, you’ll know that it’s an unpleasant condition. It happens when urine and faeces interfere with your skin, causing painful rashes and sores.



    Cavilon Barrier Cream forms an invisible, breathable protective barrier over your skin. It stops urine and faeces coming into contact with your skin, letting it heal naturally. It also moisturises your skin, helping to soothe the pain while it protects.



    See how it works.



  • Yes. Cavilon Barrier Cream has been clinically proven to protect sore skin from urine and faeces. The protective barrier that Cavilon Barrier Cream forms is completely breathable, hypoallergenic and pH-balanced, too, so it’ll help your skin breathe and heal naturally.

  • Finger Icon

    Apply in pea sized amounts twice a day to any affected areas, making sure that your skin’s clean and dry beforehand. Cavilon Barrier Cream’s durable formula means it won’t wash or rub off over the course of your day. So just make it part of your routine for a few minutes each morning and evening, maybe after your shower or before going to bed.




  • Yes. Cavilon Barrier Cream is designed to stop your skin becoming damaged by protecting it from contact with urine and faeces. So if you’re suffering from incontinence, but your skin’s not already sore, Cavilon Barrier Cream is a great way to keep it healthy. Incontinence associated dermatitis is an unpleasant condition, as anyone who has it will tell you, so it’s never too early to start protecting your skin and keep enjoying your day.

  • You can order Cavilon Barrier Cream online, without the need for a prescription. Click here to find out where to buy.

  • You only need to apply pea sized amounts at a time of Cavilon Barrier Cream onto each affected area. A little really does go a long way but don’t worry if you use too much, it’ll just make your skin feel a bit greasy. Cavilon Barrier Cream is pH balanced and completely hypoallergenic, so all you need to do is just wipe the excess off, gently.


    If you apply the cream correctly all of the cream will have been absorbed into the skin and the protective barrier of the cream may be seen as a slight sheen.

  • You can buy Cavilon Barrier Cream in a range of sizes:

    • A 92g tube should last for around three weeks.
    • A 28g tube should last for about a week.
    • Our handy, discreet 2g sachets contain a single application (pack of 20 sachets).

  • Yes - even if you’ve got broken or sensitive skin. Cavilon Barrier Cream is completely hypoallergenic, pH balanced and doesn’t contain any parabens, added colours or fragrances, so it won’t interfere with your skin’s natural properties. Instead, it’ll protect it from urine and faeces with a breathable, transparent layer, leaving your skin to heal naturally.

  • Yes, you can. Just ask your local district nurse or doctor for a prescription at your next appointment. Alternatively, you can purchase Cavilon Barrier Cream without the need for a prescription.

  • Everyone’s skin is different. That’s why Cavilon Barrier Cream’s unique formula has been designed to work with all types of skin – even if yours is broken or sensitive. It’s completely hypoallergenic and pH balanced. Even better, you won’t find any latex, parabens, fragrances, dyes or other colour additives in there, either.

    Ingredients: Water (Aqua), Diisooctyl Adipate, Acrylate Terpolymer, Cocos Nucifera (Coconut) Oil, PPG-15 Stearyl Ether, Glycerin, Isopropyl Palmitate, White Mineral Oil (Paraffinum Liquidum), Trimethylsiloxysilicate, Paraffin, Dimethicone, Phenoxyethanol, Benzoic Acid, Dehydroacetic Acid, Magnesium Sulfate.

Where can I buy Cavilon Barrier Cream?

You can buy Cavilon Barrier Cream online from one of our authorised retailers. And better still, there’s no need for a prescription.