Where to buy 3M dental supplies and materials

Authorised 3M dental distributors

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    • We only sell and deliver our products through authorised distributors.
      When you purchase from these dealers, you're protected by our secured supply chain.
      The following 3M authorised distributors can bring you the total package for our core dental products - all delivered with the total satisfaction you deserve. Only buy from the distributors listed below to ensure product authenticity and avoid the risks of purchasing grey market products.
      You have the power to protect your patients and your practice!

Find where to buy 3M dental products in our dental product catalogue

Contact a 3M representative

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    • Our team of experts are available to support you in every step of purchasing 3M dental products.
      We are happy to help you identify the right 3M dental products for your specific needs and connect you with one of our authorised distributors.
      By providing your contact details below we will be able to match you with the right experts in our team to cover your specific needs.

      The information you provide on this form will be used to respond to your request through email or telephone by a 3M representative or by one of our authorised business partners with whom we might share your personal information consistent with the 3M privacy policy.

      If you are looking for product support please contact our dental customer service team.

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    • 3M takes your privacy seriously. 3M and its authorized third parties will use the information you provided in accordance with our Privacy Policy to send you communications which may include promotions, product information and service offers. Please be aware that this information may be stored on a server located in the U.S. If you do not consent to this use of your personal information, please do not use this system.

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Frequently asked questions on purchasing 3M dental products

Avoid grey market products to keep your patients and your dental practice safe

  • Dentist with patient

      If you’re in the dental industry, the grey market can have a serious impact on your business and even the health of your clients.
      As an issue that is plaguing the dental industry globally, you may have heard the term, but what it means isn’t as obvious.
      So what is the grey market? And, perhaps more importantly, what can you do about it?

      When the dental industry discusses the ‘grey market,’ it’s addressing the issue posed by dental products that are acquired through supply channels that are not authorised by brand manufacturers.
      What makes the grey market ‘grey’ is that it’s often difficult to recognise when it is happening.
      Sometimes, even the people who are selling grey market products don’t realise it.

What is wrong with grey market products?

Under normal circumstances, manufacturers use their authorised distributors to secure their supply chain, guaranteeing product authenticity and quality.
Products sold by grey market channels have been diverted from a secured supply chain and could be included in one of these situations:

  • They don’t comply with local laws and are sold in a country where they are not approved for use.
  • Their quality is compromised due to improper handling or storage conditions.
  • They have been repackaged or relabelled.
  • Their expiration date may be changed so they can be sold beyond the original expiration.

They look like the real thing, but are in fact counterfeit products.

3M's commitment to patient safety

3M has zero tolerance for any activities that put patient safety and dental practices at risk

We have established sophisticated measures to prevent and respond to grey market and counterfeiting threats and protect our customers including:

  • Use of secured supply chain (authorised distribution channel) to sell and deliver our products to guarantee dental professionals receive genuine materials and quality products.
  • Proactively monitor unauthorised sales and enforce our Intellectual Property rights through legal and regulatory actions to deter illegitimate dealers.
  • Partnership with the dental industry and community to promote a new culture to prevent and stop grey marketing and counterfeiting.

You have power to protect your patients and your practice

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    We are all responsible for preserving the integrity of the dental industry and protecting patients.

    It is very simple – when purchasing 3M products, only purchase from 3M authorised distributors and stay away from dealers not approved by 3M.

Tips to prevent grey market and counterfeit product risks

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    Avoid deals that are “too good to be true.”

    They usually are.

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    Train your staff to buy smart from authorised distributors.

    Train your staff to know who they are buying from, and to avoid compromising quality in their pursuit of cost reduction. Give them a list of your favourite brand’s authorised distributors. Teach them to work with authorised distributors to find offers that work for your budget.

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    Keep the idea of cost reduction in perspective.

    Saving on your supply expense is minor when you consider the value of your business and your reputation.

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    Look carefully for authorised channels.

    Only buy products from 3M authorised distribution channels.

    If you have a question about whether a distributor is legitimate, please contact 3M directly and ask.