We only sell and deliver our products through authorised distributors.
When you purchase from these dealers, you're protected by our secured supply chain.
The following 3M authorised distributors can bring you the total package for our core dental products - all delivered with the total satisfaction you deserve. Only buy from the distributors listed below to ensure product authenticity and avoid the risks of purchasing grey market products.
You have the power to protect your patients and your practice!
Many 3M dental products can be purchased from our authorised dealers by visiting our online product catalogue or using the search functionality at the top of each page. When you find the product you are looking for, click the product title or image to visit the product detail page to see the "Where to Buy" options, if available.
Our team of experts are available to support you in every step of purchasing 3M dental products.
We are happy to help you identify the right 3M dental products for your specific needs and connect you with one of our authorised distributors.
By providing your contact details below we will be able to match you with the right experts in our team to cover your specific needs.
If you are looking for product support please contact our dental customer service team.
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If you’re in the dental industry, the grey market can have a serious impact on your business and even the health of your clients.
As an issue that is plaguing the dental industry globally, you may have heard the term, but what it means isn’t as obvious.
So what is the grey market? And, perhaps more importantly, what can you do about it?
When the dental industry discusses the ‘grey market,’ it’s addressing the issue posed by dental products that are acquired through supply channels that are not authorised by brand manufacturers.
What makes the grey market ‘grey’ is that it’s often difficult to recognise when it is happening.
Sometimes, even the people who are selling grey market products don’t realise it.
Under normal circumstances, manufacturers use their authorised distributors to secure their supply chain, guaranteeing product authenticity and quality.
Products sold by grey market channels have been diverted from a secured supply chain and could be included in one of these situations:
They look like the real thing, but are in fact counterfeit products.
3M has zero tolerance for any activities that put patient safety and dental practices at risk
We have established sophisticated measures to prevent and respond to grey market and counterfeiting threats and protect our customers including:
We are all responsible for preserving the integrity of the dental industry and protecting patients.
It is very simple – when purchasing 3M products, only purchase from 3M authorised distributors and stay away from dealers not approved by 3M.
They usually are.
Train your staff to know who they are buying from, and to avoid compromising quality in their pursuit of cost reduction. Give them a list of your favourite brand’s authorised distributors. Teach them to work with authorised distributors to find offers that work for your budget.
Saving on your supply expense is minor when you consider the value of your business and your reputation.
Only buy products from 3M authorised distribution channels.
If you have a question about whether a distributor is legitimate, please contact 3M directly and ask.