​3M Food Safety Support

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    Get in touch with our customer support team for advice about our products and how to use them.

    Call to speak to us:  +44 3300 538940

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Find where to buy 3M food safety products


3M™ Petrifilm™ Plate Reader Advanced support (3M US, English)

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    • Find helpful resources for 3M Food Safety lab automation technology and software. Download useful guides, software upgrades and request expert support for the 3M Petrifilm Plate Reader Advanced (PPRA). Visit our global Food Safety site for software downloads and support by clicking the button below.

       

      Our global site is available in English language and will open in a new browser window.
      Please be aware that product availability, product information, promotions, product data sheets and regulations you will find on our global Food Safety pages may differ from those in your country.

       

      3M PETRIFILM PLATE READER ADVANCED SUPPORT (3M US, ENGLISH)


3M™ Clean-Trace™ Hygiene Monitoring and Management System support (3M US, English)

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    • Do you have questions or need help installing and setting up your 3M™ Clean-Trace™ Hygiene Monitoring and Management system? We’re here to help. Visit our support page to download helpful guides, access software upgrades or request expert support from our dedicated support team.

       

      Our global site is available in English language and will open in a new browser window.
      Please be aware that product availability, product information, promotions, product data sheets and regulations you will find on our global Food Safety pages may differ from those in your country.

       

    • 3M CLEAN-TRACE SYSTEM SUPPORT (3M US, ENGLISH)

Hardware Service

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    • Our 3M Service Centres and 3M approved service partners offer repair and calibration for your 3M Food Safety testing hardware.
      Regular equipment calibration ensures the accuracy and reliability of the instrument by comparing it to the original manufacturer's calibration standards. 3M Food Safety calibration certificates are valid for one year from the date of calibration and allow you to demonstrate, for the purpose of audit and good laboratory practice, that the equipment is accurate and reliable.

      Please complete our contact us form, stating hardware service request, to connect with your local 3M hardware service provider.

      CONTACT US FOR HARDWARE SERVICE


Instructions for use, Certificates & Software downloads

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    • 3M strives to make your job easier with reliable, quality products supported by comprehensive documentation and customer support including:

      • Instructions for use
      • Certificates
      • Software downloads

      ACCESS PRODUCT RESOURCES