3M™ Water Filtration Products for Foodservice Applications

Water is fundamental to life – and also plays a huge role in the foodservice industry

  • Restaurants, cafés, quick service restaurants, coffee shops, convenient stores, and other foodservice outlets rely on fresh and clean water for daily business. Controlling water quality can be vital to your store’s brand identity and customer loyalty.

    You may consider incoming water to be fixed, stable and unchanging, but quality varies widely from region to region and even street to street. High levels of dissolved minerals, the use of disinfectants and the presence of tiny solid particles – or even residual bacteria – may result in unpleasant taste. And, untreated water may cause scaling on internal parts, corrosion on metal surfaces, and rot rubber components within your foodservice machinery.

3M™ Water Filtration Shutdown & Restart Guide

  • Waiter putting chairs on top of tables in a closed restaurant.

    Keep your business flowing when it’s open—and help protect your equipment when it’s not. Performing a proper shutdown of your 3M™ Water Filtration System is an essential practice to help preserve its functionality and help ensure expensive appliances are ready to go when you restart them back up.

Key applications: where water filtration matters

3M™ Water Filtration Products are simple, effective and easy-to-install solutions for commercial foodservice applications. These systems are designed to meet the volume, water clarity and maintenance expectations of restaurants, fast food chains, cafés, offices, hotels and educational, manufacturing and healthcare locations, along with the service companies that maintain them.

  • Ice is 100% water. Great water makes great ice.

    Reduce scale build-up with the 3M HFS series. Help increase equipment life while reducing maintenance costs. Reduce bitter chlorine tastes and ice bin corrosion with the proper water filtration system.

  • Excess sediment can clog your revenue streams.

    Help maintain consistent, quality, better tasting beverages by reducing chlorine taste and odour. Reduce particulate matter which can shorten the service life of expensive parts of beverage and post mix machines with the 3M HF series.

  • Bid farewell to bitter beverages.

    Help maintain coffee and tea clarity, consistency, and full flavor along with the 3M HFMS series. Reduce particles in your water that can shorten the service life of your coffee, tea and hot water boilers.

  • Get chlorine under control.

    Reduce water hardness and chlorine, taste and odour from incoming water with 3M™ ScaleGard™ Pro and Blend Series, improving your espresso and vending beverages. Our ion exchange systems will lessen bitter chlorine tastes while decreasing scale build-up to ensure you produce the best tasting product possible.

  • Providing the best possible quality water to enhance your brand, protect your machine, provide great tasting water and increase your profits. These are the common challenges addressed by 3M Water Filtration solutions for Point of Use Water coolers.

Why filtration matters for your business

Smoother coffee. Clearer ice cubes. Combi ovens running at full steam. When you work in food service, the quality of water you use is key to the right customer experience. Having quality filtration products may save time and money in the long run. Reducing impurities that may be in your water helps things taste and look better. Filtering water also helps reduce scale build-up, so your machines can run more efficiently with fewer service calls.

Quality, Taste and Consistency

One of the most noticeable problems – usually leading to customer complaints – is that untreated water may result in off-flavors. These may be caused by a number of contaminants that may be present in your water including dissolved minerals and sediment particles to disinfectants like chlorine or chloramine. Reducing such contaminants helps products taste better. For example:

  • Coffee has a richer, more subtle flavor and is not tainted with bitterness, odour, flatness – or, on occasion, surface scum
  • Cold beverages can be made using the recommended level of syrup as there is no need to use more to hide off-flavors and drinks have maximum fizz rather than being flat
  • Drinks from vending machines and water coolers taste better with no evidence of chlorine
  • Ice is not tainted with a ‘chlorine’ odour or sediment that makes cold drinks look and taste unpleasant
  • Food prepared or cooked with water tastes and looks better, with no flakes of hardwater scale present
Equipment Efficiency and Life

Even if customers have no complaints over sub-standard food and beverages, low quality water can damage machinery. One of the most damaging water quality issues is scale caused by dissolved minerals deposited onto machine surfaces. This may lead to more machine breakdowns, require more maintenance – and ultimately reduce machine lifetimes.

  • Scale on heating elements can reduce energy efficiency as it reduces heat transfer
  • ‘Hidden’ scale – which blocks pipes, valves and other internal components – reduces flow rates and can also cause internal leaks
  • Scale build-up can cut machine lifespan despite a lifetime of increased maintenance to keep it running
Business Impact

Unhappy customers and unreliable machinery can only lead in one direction: a negative effect on business. Here are just a few examples of how poor water quality can directly affect business:

  • Machines break down more frequently, or work sporadically – so may not be available when they should be generating income and lead to an overall higher cost of ownership
  • Brand reputation may become tarnished. Customers will either leave or complain if they are unsatisfied with beverage and even steamed food quality
  • Unreliable working conditions, regular disruption from service engineers and handling customer complaints may affect the morale of staff
  • Ultimately this all links back to an increase in running costs for the business and therefore reduced profits

Water 101 Video Series

Check out our Water 101 video series to learn about water quality issues in each common foodservice application - ice, coffee, espresso and cold beverage - along with the filtration solutions you may need to help improve the quality of water feeding your important machinery. There's even a video for how to change and replace a 3M filter!

Replacement Filter Information & Ask An Expert

To help reduce food and beverage quality impacts, business interruptions, added cost, and ultimately reduced customer satisfaction, follow recommended guidelines on when to change your 3M water filter. Knowing more about what affects your local water quality will help you manage integrating water filtration into your business.

  • 3M replacement filters
    Already have a 3M water filter and need replacement cartridge information?

    Download the Replacement Filter eBook to learn:

    • Where to buy a 3M water filter cartridge
    • Why you need to replace your filter
    • When you should be replacing your filter
    • And much more!
  • Ice cubes splashing in water
    Need general water quality information and would like to speak to an expert?

    Go to our Ask An Expert page to:

    • Ask questions direct to a 3M filtration expert
    • Find out where to buy 3M filters
    • Connect with a 3M sales representative for pricing

Why choose a 3M commercial foodservice water filter?

3M™ High Flow Series Products include the option of replacement filters featuring Integrated Membrane Pre-Activated Carbon Technology ("I.M.P.A.C.T.") that provides excellent cartridge life and economy. You’ll see some key benefits including:

    • Single-cartridge flow rates and capacities previously only available with three- or four-cartridge systems¹
    • Up to 12-month cartridge life
    • Fast and easy cartridge changes with our sanitary quick change design (SQC)
    • Direct or easily adaptable connections to existing plumbing lines
    • Certification to NSF Standard 53 for cyst reduction² (For select High Flow series products)
    • Reduction of 99.99 percent of waterborne bacteria³ (For select High Flow series products)

See how our HF90 model, part of the 3M™ High Flow Series, helps you achieve great, consistent taste and helps protect machinery.


Polypropylene housing

Pleated Membrane

Media with pleated membrane design¹ helps provide cyst² and bacteria³ protection, plus excellent sediment holding capabilities with minimal pressure drop

Carbon Block

Carbon block technology has more than four times the chlorine taste and odor-reduction capacity of the leading competitor’s pre-coat filter

Pleated Membrane

Pleated membrane media has six times the surface area of the leading competitor’s filter

Prefilter Wrap

Cartridges feature a five-micron prefilter wrap

  • ¹ Filters featuring the Integrated Membrane Pre-Activated Carbon Technology ("I.M.P.A.C.T.") media can clearly be identified by the icon on the product label
    ² Based on the use of Cryptosporidium parvum oocysts.
    ³ As demonstrated with 99.99% reduction of surrogate organism E. coli (ATCC 11229) and P. fluorescens (ATCC 49642) in manufacturer’s lab test.

    *Product Selection and Use: This tool is intended to provide guidance on products for a foodservice application. Since there are many factors that can affect a product’s use, the customer and user remain responsible for determining whether the 3M product is suitable and appropriate for the user’s specific application, including user evaluating the 3M product in user’s application.