3M offers a two-year warranty on the 3M™ Clean Sanding System and the 3M™ Perfect-It™ Random Orbital Polisher from the date of sale. If an end user (customer) has a problem with the tool within this warranty period, they should contact their 3M Distributor in the first instance. If the 3M Distributor determines that it is indeed a valid warranty claim, the Distributor should complete a Repair Form for In-warranty Tools (see below) and email the form to 3M.aadTools.EMEA(a)mmm.com to request collection of the tool and delivery to the local Authorized Service Provider.
3M email: 3M.aadTools.EMEA(a)mmm.com
Approved Service Center: Wibeco Becker Import GmbH
Address: Spielburgweg 17 41844 Wegberg (Germany)
Phone Number: +49 (0) 2434 92559-0
e-mail address: service(a)wibeco.de