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Warranty for the 3M™ Collision Repair Systems

Thank you for purchasing one of our 3M Collision Repair Systems (3M™ Dust Extractors, 3M™ Electric and Pneumatic Sanders or 3M™ Perfect-it™ Random Orbital Polishing System). For service and repair in warranty, please consult the In-Warranty Process Guide and fill in the warranty form.

For any request, you must send a proof of your purchase, along with the serial number filled in the form.

3M™ Perfect-It™ Random Orbital Polisher Warranty and Repair Process

- 3M offer a two-year warranty on the 3M™ Perfect-It™ Random Orbital Polisher from the date of sale. If an end user (customer) has a problem with the tool within this warranty period, they should contact their 3M Distributor in the first instance. If the 3M Distributor determines that it is indeed a valid warranty claim, the Distributor should complete a Repair Form for In-warranty Tools (see below) and email the form to 3M Customer Issue Resolution Team (CIR) to request collection of the tool and delivery to the local Authorized Service Provider.
  
  The Distributor is requested to copy the local authorized service provider on the email. A list of 3M Customer Issue Resolution Team (CIR) email addresses and authorized service providers by country is shown below.
  
  In-Warranty Process Guide (PDF, 126KB)
  
  Repair Form for In-warranty Tools (PDF, 188KB)
  
  3M™ Random Orbital Polishing System - Warranty FAQs English (PDF, 110KB)

United Kingdom
3M CIR email: 3missueresolution(a)mmm.com
Approved Service Center: POWER TOOL SALES LTD
Address: 504-506 Portswood Road, Portswood Southampton, Hampshire, SO17 3SP - UK
Phone Number: +44 (0)2380 315316
e-mail address: rose(a)powertoolsalesuk.com

3M CIR email: 3missueresolution(a)mmm.com
Approved Service Center: POWER TOOL SALES LTD
Address: 504-506 Portswood Road, Portswood Southampton, Hampshire, SO17 3SP - UK
Phone Number: +44 (0)2380 315316
e-mail address: rose(a)powertoolsalesuk.com
Ireland
3M CIR email: 3missueresolution(a)mmm.com
Approved Service Center: JWC POWER TOOLS – Repairs
Address: Unit 8 Hills Centre, Johnstown Road, Dun Laoghaire, Dublin, A96 YN24 - Ireland
Phone Number: +353 (0)1 2369877
e-mail address: jwcpowertool(a)gmail.com

3M CIR email: 3missueresolution(a)mmm.com
Approved Service Center: JWC POWER TOOLS – Repairs
Address: Unit 8 Hills Centre, Johnstown Road, Dun Laoghaire, Dublin, A96 YN24 - Ireland
Phone Number: +353 (0)1 2369877
e-mail address: jwcpowertool(a)gmail.com
Denmark
3M CIR email: 3m.customerissueresolution.dk(a)mmm.com
Approved Service Center: Kolding Have & Park ApS
Address: Merkurvej 27C, 6000 Kolding, Denmark
Phone Number: +45 7556 8566
e-mail address: info(a)koldingsbedsteservice.dk

3M CIR email: 3m.customerissueresolution.dk(a)mmm.com
Approved Service Center: Kolding Have & Park ApS
Address: Merkurvej 27C, 6000 Kolding, Denmark
Phone Number: +45 7556 8566

e-mail address: info(a)koldingsbedsteservice.dk
Finland
3M CIR email: 3m.customerissueresolution.fi(a)mmm.com
Approved Service Center: Sähkökonepalvelu Saxholm Oy
Address: Automiehenkatu 2 33840 Tampere
Phone Number: 0400 744 055
e-mail address: myynti(a)saxholm.fi

3M CIR email: 3m.customerissueresolution.fi(a)mmm.com
Approved Service Center: Sähkökonepalvelu Saxholm Oy
Address: Automiehenkatu 2 33840 Tampere
Phone Number: 0400 744 055
e-mail address: myynti(a)saxholm.fi
Norway
3M CIR email: 3m.customerissueresolution.no(a)mmm.com
Approved Service Center: OPTIMERA AS / Montasjeutstyr Hansen & Krogh
Address: Stålfjæra 17, 0975 Oslo, Norge
Phone Number: +47 (0)92177524
e-mail address: espen.waal(a)optimera.no

3M CIR email: 3m.customerissueresolution.no(a)mmm.com
Approved Service Center: OPTIMERA AS / Montasjeutstyr Hansen & Krogh
Address: Stålfjæra 17, 0975 Oslo, Norge
Phone Number: +47 (0)92177524
e-mail address: espen.waal(a)optimera.no
Sweden
3M CIR email: 3m.customerissueresolution.se(a)mmm.com
Approved Service Center: Elverktygsservice AB
Address: Industrigatan 10, 55302 Jönköping - Sweden
Phone Number: 036-187080
e-mail address: info(a)elverktygsservice.se

3M CIR email: 3m.customerissueresolution.se(a)mmm.com
Approved Service Center: Elverktygsservice AB
Address: Industrigatan 10, 55302 Jönköping - Sweden
Phone Number: 036-187080
e-mail address: info(a)elverktygsservice.se

3M™ Dust Extractors Warranty and Repair Process

3M offer a two-year warranty on the 3M™ Dust Extractors from the date of sale. If an end user (customer) has a problem with the tool within this warranty period, they should contact their 3M Distributor in the first instance. If the 3M Distributor determines that it is indeed a valid warranty claim, the Distributor should complete a Repair Form for In-warranty Tools (see below) and email the form to 3M Customer Issue Resolution Team (CIR) to request collection of the tool and delivery to the local Authorized Service Provider.

The Distributor is requested to copy the local authorized service provider on the email. A list of 3M Customer Issue Resolution Team (CIR) email addresses and authorized service providers by country is shown below.

3M Dust Extractors In-Warranty Process Guide (PDF, 65.3 KB)

3M Dust Extractors Warranty Form (PDF, 49.9 KB)

United Kingdom
3M CIR email: 3missueresolution(a)mmm.com
Approved Service Center: POWER TOOL SALES LTD
Address: 504-506 Portswood Road, Portswood Southampton, Hampshire, SO17 3SP - UK
Phone Number: +44 (0)2380 315316
e-mail address: rose(a)powertoolsalesuk.com

3M CIR email: 3missueresolution(a)mmm.com
Approved Service Center: POWER TOOL SALES LTD
Address: 504-506 Portswood Road, Portswood Southampton, Hampshire, SO17 3SP - UK
Phone Number: +44 (0)2380 315316
e-mail address: rose(a)powertoolsalesuk.com
Ireland
3M CIR email: 3missueresolution(a)mmm.com
Approved Service Center: JWC POWER TOOLS – Repairs
Address: Unit 8 Hills Centre, Johnstown Road, Dun Laoghaire, Dublin, A96 YN24 - Ireland
Phone Number: +353 (0)1 2369877
e-mail address: jwcpowertool(a)gmail.com

3M CIR email: 3missueresolution(a)mmm.com
Approved Service Center: JWC POWER TOOLS – Repairs
Address: Unit 8 Hills Centre, Johnstown Road, Dun Laoghaire, Dublin, A96 YN24 - Ireland
Phone Number: +353 (0)1 2369877
e-mail address: jwcpowertool(a)gmail.com
Denmark
3M CIR email: 3m.customerissueresolution.dk(a)mmm.com
Approved Service Center: Kolding Have & Park ApS
Address: Merkurvej 27C, 6000 Kolding, Denmark
Phone Number: +45 7556 8566
e-mail address: info(a)koldingsbedsteservice.dk

3M CIR email: 3m.customerissueresolution.dk(a)mmm.com
Approved Service Center: Kolding Have & Park ApS
Address: Merkurvej 27C, 6000 Kolding, Denmark
Phone Number: +45 7556 8566

e-mail address: info(a)koldingsbedsteservice.dk
Finland
3M CIR email: 3m.customerissueresolution.fi(a)mmm.com
Approved Service Center: Sähkökonepalvelu Saxholm Oy
Address: Automiehenkatu 2 33840 Tampere
Phone Number: 0400 744 055
e-mail address: myynti(a)saxholm.fi

3M CIR email: 3m.customerissueresolution.fi(a)mmm.com
Approved Service Center: Sähkökonepalvelu Saxholm Oy
Address: Automiehenkatu 2 33840 Tampere
Phone Number: 0400 744 055
e-mail address: myynti(a)saxholm.fi
Norway
3M CIR email: 3m.customerissueresolution.no(a)mmm.com
Approved Service Center: OPTIMERA AS / Montasjeutstyr Hansen & Krogh
Address: Stålfjæra 17, 0975 Oslo, Norge
Phone Number: +47 (0)92177524
e-mail address: espen.waal(a)optimera.no

3M CIR email: 3m.customerissueresolution.no(a)mmm.com
Approved Service Center: OPTIMERA AS / Montasjeutstyr Hansen & Krogh
Address: Stålfjæra 17, 0975 Oslo, Norge
Phone Number: +47 (0)92177524
e-mail address: espen.waal(a)optimera.no
Sweden
3M CIR email: 3m.customerissueresolution.se(a)mmm.com
Approved Service Center: Elverktygsservice AB
Address: Industrigatan 10, 55302 Jönköping - Sweden
Phone Number: 036-187080
e-mail address: info(a)elverktygsservice.se

3M CIR email: 3m.customerissueresolution.se(a)mmm.com
Approved Service Center: Elverktygsservice AB
Address: Industrigatan 10, 55302 Jönköping - Sweden
Phone Number: 036-187080
e-mail address: info(a)elverktygsservice.se

3M™ Electric & Pneumatic Random Orbital Sanders Warranty and Repair Process

3M offer a two-year warranty on the 3M™ Electric & Pneumatic Random Orbital Sanders from the date of sale. If an end user (customer) has a problem with the tool within this warranty period, they should contact their 3M Distributor in the first instance. If the 3M Distributor determines that it is indeed a valid warranty claim, the Distributor should complete a Repair Form for In-warranty Tools (see below) and email the form to 3M Customer Issue Resolution Team (CIR). Our European Authorized Service Provider will set up the collection of the tool.

The Distributor is requested to copy the European Authorized Service Provider on the email. A list of 3M Customer Issue Resolution Team (CIR) email addresses and the contact of the European Authorized Service Provider is shown below.

3M Sanders In-Warranty Process Guide (PDF, 49.6 KB)

3M Sanders Warranty Form (PDF, 122 KB)

United Kingdom 3M CIR email: 3missueresolution(a)mmm.com
Ireland 3M CIR email: 3missueresolution(a)mmm.com
Denmark 3M CIR email: 3m.customerissueresolution.dk(a)mmm.com
Finland 3M CIR email: 3m.customerissueresolution.fi(a)mmm.com
Norway 3M CIR email: 3m.customerissueresolution.no(a)mmm.com
Sweden 3M CIR email: 3m.customerissueresolution.se(a)mmm.com

Approved Service Center: Catalfer Srl
Address: Via Campo dei Fiori, 9 - 21020 Brunello (VA) Italy
Phone Number: +39 0332 463509
e-mail address: service.3m(a)catalfer.it
3M offer a two-year warranty on the 3M™ Electric & Pneumatic Random Orbital Sanders from the date of sale. If an end user (customer) has a problem with the tool within this warranty period, they should contact their 3M Distributor in the first instance. If the 3M Distributor determines that it is indeed a valid warranty claim, the Distributor should complete a Repair Form for In-warranty Tools (see below) and email the form to 3M Customer Issue Resolution Team (CIR). Our European Authorized Service Provider will set up the collection of the tool.

The Distributor is requested to copy the European Authorized Service Provider on the email. A list of 3M Customer Issue Resolution Team (CIR) email addresses and the contact of the European Authorized Service Provider is shown below.

3M CIR email: 3missueresolution(a)mmm.com

3M Sanders In-Warranty Process Guide (PDF, 39.3 KB)

3M Sanders Warranty Form (PDF, 39.3 KB)

United Kingdom 3M CIR email: 3missueresolution(a)mmm.com
Ireland 3M CIR email: 3missueresolution(a)mmm.com
Denmark 3M CIR email: 3m.customerissueresolution.dk(a)mmm.com
Finland 3M CIR email: 3m.customerissueresolution.fi(a)mmm.com
Norway 3M CIR email: 3m.customerissueresolution.no(a)mmm.com
Sweden 3M CIR email: 3m.customerissueresolution.se(a)mmm.com

Approved Service Center: Catalfer Srl
Address: Via Campo dei Fiori, 9 - 21020 Brunello (VA) Italy
Phone Number: +39 0332 463509
e-mail address: service.3m(a)catalfer.it