Service & Repair

Due to the different products, environments and applications, wear and tear can be vastly different. Cost can vary depending on the work that needs to be done.

For scheduled maintenance jobs at 3M Factory Service Centres we utilise a flat fee program.

For all repairs or more complex service needs an assessment of the product is necessary and a quotation will be sent to you for approval.

We do our best to return your product back to you as fast as possible. An evaluation/estimate notification will be sent to you as soon as the product has been assessed.

Once the PO is received, the service/repair job will begin and after completion, the equipment will be shipped back to you as soon as possible. Our aim is to complete all service/repair jobs within 5 working days (product and quantity depending) from the quote approval.

If you are unsure what kind of service or repair you may require please contact us.

We can help and guide you on the correct service or repair you require based upon your product, age and previous servicing but also local/industry regulations.

Our recommendation is to contact your 3M seller and they will arrange the return of your product to the 3M Factory.

If this is not possible, please see the appropriate product section above to find out the correct 3M Factory Service and Repair Centre for your product and location. You can then contact us directly for a Return Authorisation (RMA) number.

The customer is responsible for shipping the product to 3M Service Centre. We will assess the product and contact you with a quote.

If we see any issues or concerns we will contact you to discuss. Additional parts and service might increase costs, but no work will be done without your approval.

Yes. We adhere rigidly to our quoted prices, and all prices quoted are final.

We will never carry out any additional work unless you have been contacted, had the work fully explained to you and been given an updated quotation, and we have received your approval.